Enterprise Resource Planning (ERP) Optimization Services: Process Mapping

Companies implementing new Enterprise Systems like an ERP System or upgrading an existing system often focus on the technology when the focus should be on the processes and people. As companies evolve and grow to serve their customers better and the changing market conditions, technology advances, business transforms, people turnover, and there are mergers, acquisitions, or spinouts.

Well defined business processes degrade, resulting in inefficiencies like spreadsheets, homegrown solutions, and offline reporting. Cost increases across corporate functions while service levels decrease. A process health check and remediation to optimize productivity and improve effectiveness can reverse some of these negative impacts of time and growth.

When reviewing processes, Capital Edge evaluates and improves three key elements: (1) processes, (2) systems, and (3) organizations. Our holistic evaluation identifies the optimal solution addressing process, people, and technology.

Our ERP Optimization Services team excels in Process Mapping and Process Improvement. Our team has extensive experience in applying manufacturing process improvement tools like six sigma, value stream mapping, and lean manufacturing principles to functional business processes to eliminate waste and create highly efficient processes tailored to our client’s needs. Our expert consulting team has deep operational and compliance experience across all key business functional areas combined with proficiency in organizational, business, and digital transformation strategies.

Capital Edge’s ERP Optimization Services team completes multiple ERP implementations each year, collecting and applying best practices, lessons learned, and templatized documentation. Our ERP Optimization Services and ERP Process Mapping team focuses on overall process efficiency and information flow, removing potential gaps or “white space” between groups and tasks and process pain points. Our ERP Optimization Services and ERP Process Mapping team works across the breadth of ERP systems enabling us to help you maximize the existing functionality, automate, design workflows, and eliminate risk and rework.

• Accounting
• Business Development
• Business Intelligence and Reporting
• Contract Management
• Human Resources
• Inventory management (Including Government Property)

• Payroll
• Program Management
• Project Finance
• Purchasing and Subcontracts
• Timekeeping, Labor
• Travel Authorization, Booking, and Expense

Capital Edge’s ERP Optimization Services and ERP Process Mapping team is skilled in quickly understanding current state ERP processes, applying ERP system knowledge to fully leverage out-of-the-box capabilities, and designing optimized future-state processes by focusing on the handoffs between tasks and identifying and eliminating waste (defects, excess processing, over production, wait time, under utilization).

• Process Design - Capital Edge’s ERP Optimization Services and ERP Process Mapping team will collaborate with your functional team to design processes tailored to your company’s business needs and goals while streamlining operations across all departments.
• Process Mapping - Capital Edge’s ERP Optimization Services and ERP Process Mapping team will develop visual depictions of your step-by-step process for use as a quick reference for those performing the work, training, and as a high-level process description for required audits.
• ERP Enhancements - Capital Edge’s ERP Optimization Services and ERP Process Mapping team will create a roadmap for future enhancements to continue the path to process refinement, automation, customer service, and reporting.

• Process Management - Capital Edge’s ERP Optimization Services and ERP Process Mapping team offer comprehensive solutions to monitor, control, and optimize your business processes. Our approach ensures consistency and quality in your operations, boosting productivity and facilitating effective decision-making.
• Process Redesign - Capital Edge’s ERP Optimization Services and ERP Process Mapping team will reinvent your business processes. Our team expertly evaluates and revamps your existing processes, aligning them with the best industry practices eliminating inefficiencies, reducing costs, and enhancing overall performance and productivity.
• Roles and Responsibilities Development - Capital Edge’s ERP Optimization Services and ERP Process Mapping team will empower your team with clearly defined roles and responsibilities ensuring each member understands their role, promoting accountability, efficiency, and team collaboration.

Capital Edge’s ERP Optimization team provides process improvement and process mapping services to maximize your investment in technology (ERP implementation or upgrade). Our team has a developed a unique approach, leveraging a collection of value stream mapping, process mapping, six sigma, and lean tools to rapidly identify weaknesses, root causes, and improvement approaches through process changes, organizational adjustments, and system changes developing optimized functional processes tailored to our client’s needs.

Our expert team brings proficiency from Capital Edge’s roots in compliance as well as senior-level industry experts in the relevant functional business areas. Our ERP Optimization team delivers a new efficient, optimized process reducing pain points (defects, unnecessary steps, downtime, tedious work, and delays), maintaining compliance, and utilizing Enterprise System functionality. Our ERP Optimization Services and ERP Process Mapping team will set you up for success with high-level process definition, templates, training, and automated workflows for enhanced efficiency.