ERP Series: Before, During, & After12:00 pm - 12:45 pmSession 4: Process Improvement StrategyThis webinar outlines the steps for process improvement from assessment to design to implementation, documentation, and monitoring, including change management.Key topics we will cover:
• Current State or ‘As Is’ business process analysis
• Future State business process development
• End to End process flows
• Process re-engineering and benchmarking
• Identifying bottlenecks and obstacles
• Process efficiency or effectiveness Key Process Indicators (KPIs)
• GAP analysis
o Between Current and Future State processes
o Software GAP analysis
• Change Impact
o Role and Responsibility changes
o Workgroup changes
• Timing of process improvement
• Prioritizing level of improvement based on desired outcome
• Reconciling a continuous improvement effort with an ERP implementation effort
• Defining the ERP team
• Defining the roles and responsibilities of the ERP team
o Blueprinting processes
o Documenting the process
o Testing
o Training
o Support and hyper-care
o Continuous improvement
• Process documentation development (employee)
o On-boarding
o Role changes
o Cross functional training
o Refresher
• Process reviews and audits
o Periodic reviews
• Development of a process audit plan and time-tableWebinarLearn More »
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